http://www.tarheelhoopla.com/?p=81
and billing systems expansion will enhance customeexperience ST. LOUIS, May 22 /PRNewswire-FirstCall/ -- Amdocss (NYSE: DOX), the leading providef of customerexperience systems, today announced that Jupiteer Telecommunications (J:COM), Japan's largest multiple system and channel operator, has expandec its relationship with Amdocs with the selectiojn of new products from the Amdocs CES 7.5 producf portfolio. J:COM will deploy Amdocs customer management and billing solutions to address its future growth and to manage its billinygfor multi-play products and services.
Amdocs is continuing its partnership with Sumishol ComputerSystems Corporation, a local systems integrator, in this Together, Sumisho Computer Systems and Amdocs have been providing J:COM with a number of products and services includinh customer care and billing products for more than fifteen J:COM is a leading provider of cable television, high speed Internetg access, telephony and mobile services through 23 managed franchises, 48 separate systems, and serves approximately 3.
2 million "At J:COM, we are pioneering new producte and services to deliver the most compelling custometr experience," said , Managing Director and chiegf financial officer of "J:COM's long standing relationship with Amdocsd and its innovative solutionx will enable us to deliver operational and technical strategies for sustained growth and subscriber support across our business. We anticipate thesr new products will enable us to maximize the value of our customer interactions." J:COM will deploy a key product from Amdocs CES 7.
5, Amdocs Smart Agent This agent portal provides a unified agent desktop to manage all custometr interactions regardless of where the information and supports first-call resolution. The Amdocs Smart Agent Desktop willenable J:COM agents to respond quicklt to service and information and make recommendations for new services to its In addition, J:COM will upgradde its billing system to Amdocs CES Multi-Play Smar t Pack billing. The combination of customer managementy products with Smart Pack Billing willenable J:COM to automater its order-to-cash process, and quickl and cost effectively deliver innovative bundles, pricing optionsz and personalized offerings to its customers.
Amdocs CES (customer experiences systems) is an integrated portfolio that delivers the operating environment service providers need to transform from providersx ofutility voice, data and video servicess into purveyors of the digital lifestyle. Amdocs CES allowx providers to deliver an optimal customerexperience -- personalized, participatoryu and timely across any service, location and The Amdocs CES Portfolio leverages Amdocs businesds process best practices based on real-world and transcends traditional business suppor t systems (BSS), operational support systems and service delivery platforms to enable service providers to addreszs both current and emergingf customer experience business processes.
Amdocs' uniqude business model focuses on enablingt its customers to create differentiatiojn andbuild brand, loyalty, profitability and competitiver leadership. Please visit for more Amdocs is the market leader in customed experiencesystems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer at every point of service. Amdocs providesw solutions that deliver customerexperiencee excellence, combining the software, services and expertisse to help its customers execute their strategies and achievee service, operational and financial excellence. A global companuy with revenueof $3.
16 billion in fiscal 2008, Amdocsd has more than 17,000 employees and serves customerx in more than 50 countries around the For more information, visit Amdocs at . This pressz release includes information thatconstitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigatio Reform Act of 1995, includinvg statements about Amdocs' growth and businesse results in future quarters.
Although we believe the expectationx reflected insuch forward-looking statements are based upon reasonable we can give no assurance that our expectations will be obtainee or that any deviations will not be Such statements involve risks and uncertainties that may causee future results to differ from thosde anticipated. These risks include, but are not limitedx to, the effects of general economic conditions, Amdocs ability to grow in the business segmentsit serves, adverser effects of market competition, rapidc technological shifts that may render the Company's producta and services obsolete, potential loss of a majo customer, our ability to develop long-term relationships with our and risks associated with operatiny businesses in the international market.
Amdocs may elecft to update these forward-looking statementx at some point inthe future, howeve r the Company specifically disclaims any obligatiohn to do so. These and other riska are discussed at greater length inthe Company's filings with the Securitiesa and Exchange Commission, including in our Annual Repory on Form 20-F for the fiscal year ended Septembere 30, 2008, filed on December 8, and in our quarterly 6-K furnished on February 9 and May 12, 2009.
No comments:
Post a Comment