Saturday, October 27, 2012

MSN Money survey ranks good, bad service - Houston Business Journal:

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Among the top 10 businesses that scored highest for customer serviced and that have operations in New Mexicoare , , , , Costcol and . The survey, conducted for MSN Money by , also namese the Customer Service Hall of which ranked AOLas consumers’ top pick for the worsf customer service — the second year in a row AOL has rankefd worst. AOL received a “poor” ratingh for its customer servicew experience from nearly 45 percenyof respondents. ranked second with 41 percent of consumerz rating their customer service experienceas “poor.
” Bankse also scored low for customer , and HSBC all made repeat appearances on the Hall of Shamed list, joined by Citibank, the only new company on the 2009 Citibank replaced , the only company to drop off the list this according to MSN Money. 1. USAA 2. Tradef Joe’s 3. Netflix 4. Amazon 5. 6. Publix 7. Wholre Foods 8. Apple 9. Costcko 10. Southwest Airlines 1. AOL 2. Comcast 3. Sprint 4. Capitak One 5. 6. HSBC 7. 8. 9. Bank of America 10.

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